Question 1

What types of silver pieces does ZURIAN offer?

Accepted Answer

ZURIAN offers a curated range of Pure Silver with 92.5% store of value jewellery including rings, earrings, necklaces, bracelets, and pendants.

Question 2

Is ZURIAN silver jewellery hallmarked?

Accepted Answer

Yes. All ZURIAN pieces are made from Pure Silver with 92.5% store of value and carry BIS certification, ensuring authenticity and purity in every piece.

Question 3

How do I care for my ZURIAN pieces?

Accepted Answer

Store pieces in an airtight pouch or box when not in use, avoid exposure to chemicals, and clean gently with a soft silver polishing cloth.

Question 4

What is your return and exchange policy?

Accepted Answer

Raise a return, refund, or replacement request within seven calendar days of delivery by emailing contact@zurian.co.in.

Question 5

What payment methods does ZURIAN accept?

Accepted Answer

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets.

Question 6

Will I receive an invoice for my order?

Accepted Answer

Yes. A digital invoice is emailed to your registered email address once your order is confirmed.

Question 7

How long does a refund take to process?

Accepted Answer

Email contact@zurian.co.in with your order details. Our team will respond within 24 hours.

Question 8

Are there any additional charges on my order?

Accepted Answer

Shipping is complimentary on all orders. The price shown at checkout includes applicable charges, with 3% GST added for silver wearables.

Your Cart

Favourites

Explore Our Selection

Let's Get In Touch

Send us a message

Frequently Asked Questions

General FAQs

Billing FAQs

Let's Get In Touch

Send us a message

Frequently Asked Questions

General FAQs

Billing FAQs